Buying a business is a complex proposition. There are dozens of considerations, tangible and intangible, that must be taken into account when evaluating whether a transaction is a good fit. Due diligence is the process by which buyers attempt to dig into all these factors before signing off on a deal. In this ...

Most B2B firms are relationship focused, so why do so many measure customer loyalty on a transactional basis? While waiting for a recent – and significantly delayed – United flight from Los Angeles to Chicago, I overheard a disgruntled passenger mutter, “I will never fly this airline again” (expletive ...

A typical entrepreneur spends countless hours and invests considerable emotional capital into building a successful company. So when it comes time to sell their business, they aren’t simply looking for the buyer with the deepest pockets – they want to partner with someone who has concern for the business, ...