RETransform™ was founded in 1998 by an alumnus of the Harvard Business School, further diversifying a family business group established in 1961. Today, RETransform™ serves >200 customers worldwide, employing >450 individuals at its offices in USA, UK, UAE and India offering comprehensive solut…
RETransform™ was founded in 1998 by an alumnus of the Harvard Business School, further diversifying a family business group established in 1961.
Today, RETransform™ serves >200 customers worldwide, employing >450 individuals at its offices in USA, UK, UAE and India offering comprehensive solutions to the Real Estate Industry across three areas:
Business Process Management (Processes) - Back Office Centers - Lease Administration - Finance & Accounting - Data Modeling
Software and R&D (Technology) - Software Products - Implementation - Tech. Support -Research & Development
RETransform’ s™ solution offerings are fundamentally predicated upon improving operational efficiencies while simultaneously driving bottom line benefits to Real Estate Companies. We have built a formidable reputation in the Real Estate industry with clients including the large 4 Real Estate Companies (CBRE, JLL, C&W and Colliers), REIT's, Asset Management firms, Developer/Construction companies and other Real Estate businesses across the globe.
In 2014, the top real estate companies across USA, UK, Middle East and India recorded sales>USD 610 Billion. On average, these companies spend~1% of sales on technology and (back-office) administration, translating to a market size in excess of $6.1 Billion. With the increase in urbanization across USA, UK, the Middle East and India, the market is expected to continue to grow for the foreseeable future.
SOLUTIONS OFFERED: REAL ESTATE SOFTWARE AND R&D: RETransform offers varied real estate technology software covering - (1) Property Management & Accounting Software; (2) Customer Relationship Management (CRM) & Deal Tracking Software; (3) Project Management Software; (4) Corporate Intranets; and (5) Implementation & Tech Support Services. RETransform invests continuously in Research & Development releasing new software products / solutions each year, most recently exemplified by their cloud based Property Management & Accounting software with mobile extensions. RETransform has registered trademarks, copyrights and IPR protection on its software products.
REAL ESTATE BUSINESS PROCESS MANAGEMENT (BPM): RETransform’s BPM division runs back-offices for Real Estate companies covering: (1) Lease Administration; (2) Lease / Loan Abstraction (multi-lingual); (3) Finance & Accounting services; (4) Financial Data Modeling, and (5) Transaction Due Diligence services. The back-office functions are performed from RETransform’s India centers located in Maharashtra, Gujarat and Tamil Nadu and are managed using RETransform’s Project Management software.
REAL ESTATE TRAINING & CONSULTING: RETransform has established an exclusive partnership with the world’s foremost Real Estate Management Training Institute to offer training and consulting services to Real Estate companies in India. This partnership was founded in response to the realization that skills within the real estate industry in India are underserved, fragmented and lacking in fundamental real estate practices. Several of RETransform’s trained graduates have been placed at RETransform’s client locations across the globe. With an anticipated skill gap of ~28 million jobs in the real estate sector in India over the next 7 years, RETransform expects to train more than 100,000 individuals over the next 5 years via 50+ training centers across India and its Cloud campus.
STRATEGY & ADVANTAGES: RETransform has spent approximately the last 15 years developing an extremely specialized / niche expertise. Today it is the only company in the industry that offers the full spectrum of people, process & technology based solutions for Real Estate companies.
Our solutions enjoy limited competition on a standalone basis and no competition for the full stack of services. As a result, RETransform enjoys a high proposal acceptance rate of ~ 45%. In 2014-15, we have on-boarded 1 new customer on average, every 10 days.
Overall, RETransform’s solutions have a high degree of penetration at each client organization, with multiple revenue streams arising from software licenses, business process outsourcing services and consulting, to name a few. Each solution feeds off and into the other, thereby giving rise to a virtuous circle ensuring a high probability of up and cross-sell opportunities within a single client organization. RETransform’s multilingual capabilities have resulted in multi-national clients utilizing our services as a centralized resource for their offices across the globe.
With deep insights into its clients operations and the Real Estate industry, RETransform’s R&D department continuously innovates, harnessing new technologies to further improve customers operations delivering bottom line benefits for them, ultimately driving additional business and continued growth for RETransform. We have already developed 8 software products through its R&D efforts to date.
Our technology division is Microsoft Gold certified, Oracle certified, International Software Testing Qualifications Board certified, an Intel Partner and a member of the coveted Microsoft Research Panel; while its quality processes adhere to Six-Sigma standards. The group as a whole are ISO 9001:2008 and SSAE 16 (erstwhile SAS 70) certified.
BUSINESS SUSTAINABILITY: Once adopted, RETranform’s solutions deliver immediate benefits to customers that continue to grow over time. Thus we enjoy a high degree of customer satisfaction exemplified by an ~87% contract renewal rate. Our revenue largely recurs, generating an annuity revenue stream. Current customer lifetime value (CLV) is calculated at ~ USD 260,000+ per customer.
The business is high-margin with ~ 80% Gross Margins in Software Products, and ~50% Gross Margins in Business Process Management Services.
Our business is remarkably resilient to economic cycles, with consistent growth of ~27% per annum, leading to 230% growth over 5 years, despite adverse conditions in the real estate industry from 2008-2012.
MANAGEMENT TEAM: RETransform has an excellent pan-global management team, with most senior team members having significant tenure with the company. RETransform shares a part of its annual profits with its management team and has earmarked a proportionate equity component for them. The key team members are based in India, USA, UK and UAE.
Team (1)
Sectors RETransform serves:
Technology
Real Estate
Business Services
Financial Services
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