“ethosIQ is a business analytics software platform focusing on the customer support efforts of the large Multimedia Contact Centers operated by virtually every Fortune 1000 company. Its solutions include the only true “cradle to grave” customer journey data capturing and reporting capabilities which…
“ethosIQ is a business analytics software platform focusing on the customer support efforts of the large Multimedia Contact Centers operated by virtually every Fortune 1000 company. Its solutions include the only true “cradle to grave” customer journey data capturing and reporting capabilities which is attributable to its unique source agnostic Customer Engagement Platform(CEP). CEP’s ability to serve as a customer’s Big Data dumping ground has enabled ethosIQ to incorporate a proprietary industry leading reporting platform, ethosAnalytics, into its product offering”.
“The ability to deliver the combined CEP/ethosAnalytics solutions within days versus months reduces architecture complexity and hardware requirements to roughly 1/3 to 1/5 of the costs as those compared to its competitors, while delivering a far superior business intelligence reporting product. With ethosIQ having the ability to deliver these less complex, lower cost solutions via its Cloud, or as a standard on premise installation or through an on premise managed service “Private Cloud” option, ethosIQ is determined to disrupt the data management and reporting dynamics of the large Multimedia Call Centers”.
Team (2)
Sectors ethosIQ serves:
Technology
Business Services
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